Terms of Service

By accessing and using the websites, services, and platforms provided by Cavendish Web Solutions ("we," "us," "our," or "Company"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of our services following such modifications constitutes your acceptance of the updated terms.

Cavendish Web Solutions provides turnkey website design, development, testing, installation, and ongoing support services specifically tailored for local Canadian trades and service businesses. Our services are delivered in both English and French and are designed to generate measurable business results for our clients. All services are provided on an as-ordered basis and are subject to individual service agreements or statements of work.

If you have been provided access to our CMS (Content Management System) or admin area, you are responsible for maintaining the confidentiality of your login credentials (email address and password). You agree to:

• Use your account credentials only for authorized purposes;
• Immediately notify us of any unauthorized use or breach of your account;
• Not share your credentials with unauthorized third parties;
• Log out of your account when accessing from shared or public devices.

You are solely responsible for all activities that occur under your account credentials. Cavendish Web Solutions is not liable for any unauthorized access or loss resulting from your failure to protect your credentials.

When you submit our contact form, you provide us with your name, email address, and message content. By submitting this form, you consent to our collection and use of this information to respond to your inquiry, provide service quotes, and communicate about our services. We handle all submitted information in accordance with applicable Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act) where applicable.

Your privacy is important to us. We comply with all applicable Canadian federal and provincial privacy laws, including PIPEDA. Personal information collected through our website—including name, email address, message content, and account credentials—is collected, used, and protected only as described in our Privacy Policy. We do not sell, rent, or share your personal information with third parties without your explicit consent, except as required by law.

All content, design, code, graphics, logos, and materials on websites built by Cavendish Web Solutions, including our own website and documentation, are the intellectual property of Cavendish Web Solutions or our partners, unless otherwise stated. You may not reproduce, modify, distribute, or use any of this content without our prior written consent. Client websites built by Cavendish Web Solutions remain the property of the respective client following completion and payment, as outlined in the applicable service agreement.

To the maximum extent permitted by Canadian law, Cavendish Web Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, arising from or related to your use of our services, websites, or any information therein, even if we have been advised of the possibility of such damages. Our total liability shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

Our services and websites are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or malicious code. While we design websites to generate business results for Canadian trades and service businesses, we do not guarantee specific business outcomes, lead volumes, or financial returns. Success depends on multiple factors beyond our control, including market conditions, client implementation, and business operations.

You agree not to use our services or websites for any unlawful purpose or in any manner that could damage, disable, or impair our platforms. Prohibited activities include:

• Attempting to gain unauthorized access to our systems or admin areas;
• Using false or misleading credentials;
• Interfering with the normal operation of our platforms;
• Transmitting malware, viruses, or harmful code;
• Reverse engineering or attempting to extract proprietary code.

Any violation of these rules may result in immediate termination of your access and potential legal action.

Your use of our services is governed by the terms of the specific service agreement or statement of work you have signed. Either party may terminate the service relationship in accordance with the terms of that agreement. Upon termination, your access to any admin areas or CMS will be revoked, and we will transfer or remove your website as specified in your service agreement.

Our websites may contain links to third-party websites or services. Cavendish Web Solutions is not responsible for the content, accuracy, or practices of these external sites. Your use of third-party services is governed by their terms and privacy policies, not ours. We recommend reviewing third-party terms before providing any personal information.

You agree to indemnify and hold harmless Cavendish Web Solutions, our officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our services, your violation of these terms, your infringement of any third-party rights, or any content you provide to us.

These Terms of Service are governed by and construed in accordance with the laws of Canada and the province in which Cavendish Web Solutions is located, without regard to its conflict of law principles. You consent to the exclusive jurisdiction of the courts in that province for any disputes arising from these terms or your use of our services.

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed from these terms. The remaining provisions shall continue in full force and effect.

These Terms of Service, together with any applicable service agreements, statements of work, and privacy policies, constitute the entire agreement between you and Cavendish Web Solutions regarding your use of our services. These terms supersede all prior agreements, understandings, and negotiations, whether written or oral.

If you have questions about these Terms of Service, your account, or our services, please contact us using the contact form on our website. We will respond to your inquiry within a reasonable timeframe during our normal business hours.