Privacy Policy

Cavendish Web Solutions ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our services.

We collect information in the following ways:

• Contact Form Data: When you submit our contact form, we collect your name, email address, and message content to respond to your inquiry and provide information about our web solutions for trades and service businesses.
• CMS Login Credentials: If you are an authorized user with access to our content management system, we collect and store your email address and password to authenticate your access and manage your account securely.
• Automatic Information: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, and pages visited, through standard web server logs.

Under the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's federal private-sector privacy legislation, we collect and process your personal information based on the following:

• Your explicit consent when you submit the contact form or create a CMS account;
• The necessity of the information to fulfill our contractual obligations to you;
• Our legitimate business interests in operating, improving, and securing our services and website.

You may withdraw consent at any time by contacting us using the information provided below, subject to legal or contractual restrictions.

We use the information we collect for the following purposes:

• To respond to your contact form inquiries and provide information about our turnkey website solutions for trades and service businesses;
• To authenticate and manage access to our CMS for authorized users;
• To improve our website functionality, user experience, and service delivery;
• To comply with legal obligations and protect against fraudulent or unauthorized access;
• To communicate with you regarding updates to our services or policies.

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected:

• Contact Form Submissions: We retain inquiry data for a reasonable period to respond to your request and maintain business records, typically up to two years unless you request deletion.
• CMS Login Credentials: We retain your authentication credentials for as long as your account remains active. Upon account termination, we securely delete or anonymize your login information within thirty days.

You may request deletion of your personal information at any time, subject to our legal retention obligations.

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following circumstances:

• With your explicit consent;
• To service providers who assist us in operating our website and delivering our services, under confidentiality agreements;
• When required by law, court order, or government request;
• To protect the security, integrity, and rights of Cavendish Web Solutions, our users, or the public.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for data transmission;
• Password protection and secure authentication for CMS access;
• Restricted access to personal information by authorized personnel only;
• Regular security assessments and updates.

However, no method of transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

Under PIPEDA, you have the following rights:

• Right of Access: You may request access to the personal information we hold about you.
• Right of Correction: You may request correction of inaccurate or incomplete personal information.
• Right of Deletion: You may request deletion of your personal information, subject to legal retention requirements.
• Right to Withdraw Consent: You may withdraw your consent to our collection and use of your information at any time.
• Right to Complain: You may lodge a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Our website may use cookies and similar tracking technologies to enhance your user experience and analyze website usage. These technologies help us understand how visitors interact with our site and improve our services. You may disable cookies through your browser settings, though this may affect certain website functionality. We do not use tracking for behavioral advertising or third-party marketing purposes.

Our website may contain links to third-party websites. This Privacy Policy applies only to Cavendish Web Solutions' website. We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website and services constitutes your acceptance of the updated Privacy Policy.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have privacy concerns, please use our <a href="/contact#contact-contact-form-supabase">contact form</a>. A real person will reply.

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or visit www.priv.gc.ca.